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Steve Jobs: Thank you, Dreamer Extraordinaire

I am sad to have just learned of Steve Jobs' passing.  The news arrived via a friend's email that I received on my wonderful MacBook.

Screen shot 2011-10-05 at 9.17.38 PM

To watch this tribute:  http://www.wired.com/epicenter/2011/10/jobs/

 

He was the epitome of one who ceaselessly asked, "What if?" and "Why not?"  I find the quote of his below to be inspiring and moving.

At a 2005 commencement address at Stanford University, Jobs shared the philosophy that drove him.

“Your time is limited, so don’t waste it living someone else’s life,” Jobs said. “Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

 

Sweet dreams, Steve.  And thank you.

 

 

 

Dear Readers,

I promised that our next post was to be on ideas on how to foster the creative collaboration that is foundational to innovation in organizations.  I also had some other posts lined up for some logical progression.

However, my time will be very limited for the next several weeks because a U.S. government training project for our returning military personnel is calling upon my creative skills.  Imagine that!  😉 — Did I mention that I design and deliver training programs?

In the meantime, I will share a couple of articles that I find of interest that tie directly into what we're exploring together in this forum, which, in simple mathematical formulation can be summarized as:

   Curiosity Creativity
x Good Management (Respect + Support)
= GENIUS!  

(Yes, I actually made that up on the spot, and math isn't even my strong suit.  😉 )

Look for themes below that tie back to previous posts.  Again, it can all tie back to our earlier posts on the 2010 IBM CEO report on best practices for organizations that want to thrive and key points we reviewed from How to Think Like Leonardo da Vinci:

  • Einstein never squelched the innate curiosity that we all were born with.  He just loved to learn and explore; that was his primary drive.
  • He didn't grow up in a family who's main preoccupation in life was looking good and fitting in.  Modus operandi such as that does not generally foster original thinking.  Integrity does.
  • He wasn't afraid to experiment and (gasp!) fail as a means of learning what didn't work, so he could ultimately uncover what did.
  • He used "whole brain thinking" with the music; let his mind wander with daydreaming and unrelated things while his subconscious continued to problem solve; he was suspicious of the convergent "single answer" thinking encouraged in many of our schools and organizations; and, I like this one, he believed we could learn about the spiritual realities (or, for those who prefer, God) by paying attention to the world around us.  — A very worthwhile pursuit.

Namaste!  EnJOY!

 

How Einstein Got So Smart – 10 Learning Hacks
Einstein Got So SmartHow would you feel if many people thought you were the smartest person in history? How might your life be different if you actually were that intelligent? Although we often think of Albert Einstein as one of the smartest people ever, we don’t investigate what it was that made him so. People who speak highly of him often attribute his genius to some mysterious gift. They don’t believe his smarts came from a certain attitude about learning. I believe you can recreate some of his habits to get smarter and find more rewarding work.

 

 

 

 

 

 

Einstein…the Failure?

Before you get the list of Einstein’s learning habits, consider some interesting facts about his early life. These things set the stage for appreciating his educational philosophy a little more.

  • Although he worked in engineering, Einstein’s father failed at several business ventures and had to depend on relatives for support.
  • When Einstein’s father asked his son’s headmaster what profession the boy should adopt, he said, “It doesn’t matter; he’ll never make a success of anything.”
  • He failed his first admissions examination to the Swiss scientific school he wanted to attend.
  • Some family friends told Einstein’s parents, “That young man will never amount to anything because he can’t remember anything.”
  • After graduating from the university, Einstein was denied a low-level teaching position there. (Other friends in his graduating class did get teaching positions.)
  • Many scientists and professors stonewalled his requests to work for them.
  • Einstein struggled for a few years to even find decent employment and finally got work as a third-class government patent examiner.

These things represent just a taste of the irony about his early life. Looking back – in light of his eventually recognized genius – these facts even seem humorous.

10 Things Einstein Did to Get So Smart

From what I can find, no one has compiled details about how Einstein actually studied. I doubt that his true genius was even observable to the eye anyhow. The real accomplishments went on inside his mind. I suspect his brain looked no different than ours; and genetically, nothing seemed remarkable. So, to benefit from his example, we need to look as much at his character and philosophy about learning.

1) He daydreamed and contemplated
Who has the right to say what is absentmindedness and what is pure genius? What others labeled as forgetful or even spacey, Einstein knew to be some of his most insightful, creative brainstorming sessions.

2) He Rubbed Shoulders with the Best and Brightest
Especially after his reputation became known, Einstein sought out the instruction and mentorship of the smartest people in his field, like Max Planck. If he didn’t get to know these people personally, he studied their writing and research.

3) Einstein Cross-Trained
He learned to play the violin well and loved the mathematical structure of music. He used music as a “psychological safety valve” throughout his life.

4) He Trusted His Own Curiosity
One legendary story says that his father gave him a compass when he was five years old. After lengthy observation, Einstein figured out that some outside force was acting on the needle to keep it pointed in the same direction.

5) He Maintained a Deep Suspicion of Educational Authority
Too many teachers, even in our day, feel you should believe what they say because, “I said so.” While they claim that “thinking for yourself” is part of the curriculum, their own biases and the school system’s structure discourage independent thought.

6) Einstein Nourished a “Radical Inquiring Attitude”
A Chinese proverb reads, “He who asks a question is a fool for five minutes; he who does not ask a question remains a fool forever.” True learning requires exploring assumptions and other facts that many take for granted.

7) Einstein Designed His Own Curriculum
He had friends at the university take notes in class for him while he was away reading his preferred “extracurricular” books or journals on physics and mathematics.

8) He Relied on Faith to Learn
Einstein’s faith was that by inquiry and discipline you could learn things about invisible objects or phenomena. His “God” was not arbitrary and conformed to natural, discoverable laws.

9) He Avoided Preoccupation with Trivial Things in Life
How much time would Einstein spend on YouTube or Facebook if he were around today? His mind reverted consistently to “exploring and understanding the physical world.” What do you think about when you have nothing else to think about? Einstein’s discoveries didn’t come easily; they came from discipline!

10) Einstein Was an Autodicact. 
As one biographer (Ronald W. Clark) wrote, he “found his real education elsewhere, in his own time.” Schooling provided the basic building blocks of language and concepts, but Einstein’s initiative took his learning far beyond the limits of academics.

Einstein's Learning Hacks - Free Infographic
Get this high resolution graphic (pdf) on Einstein’s Learning Hacks – for free!

Read more: http://www.betterlearningbetterearning.com/posts/success-stories/84-einstein-learning-hacks.html#ixzz1UgyQkAwp

 

Tree bud A friend recently said he didn’t know that when I talk about innovation I am referring to improvements in processes, workflows, and efficiency, in addition to new product and service development.  So, let me set the record straight.

According to The American Heritage Dictionary (2006), “innovation” is defined as:
n. 1. The act of introducing something new. 2. Something newly introduced.

In Oxford American, it’s:
Change, alteration, revolution, upheaval, transformation, metamorphosis, breakthrough; new measures, new methods, modernization, creativity, ingenuity, inspiration….

So, as the terms "new methods" and “new measures" don’t exactly indicate radical marketing breakthroughs or revolutionary unique products, being innovative can simply mean applying ideas to doing routine procedures in somewhat more efficient or more effective ways.

Making Improvements in Processes vs. "Process Improvement":
The term "process improvement," for some, brings a system like “Six Sigma”to mind.  Although there is resounding evidence that formal programs such as Sigma have made significant contributions toward achieving greater efficiency and eliminating waste, this sort of system has been found to be detrimental to the creative process in research and development departments, such as the one at innovative 3M, as reviewed in an interesting Business Week article

Many of us would agree that it's a matter of balance, and one solution certainly does not fit all situations.  Of course, R&D programs should discipline themselves to be as efficient as possible in their planning, collaboration and communication processes, in vetting ideas, and rapid prototyping, without being hindered by some of the Six Sigma-type constraints.

KISS 2 K.I.S.S. (Keep It Simple, Silly!):  For some of us, the term “process improvement” simply means what it always has: modest improvements in how we do things.  Such as, “Let’s start writing the dates completed on the boxes that we’ve sorted through so no one wastes time going back through them.”  It can be any “new method” that’s never been done before that helps us to achieve greater efficiency in our workflows or improve quality – like the 100+ ideas that each Toyota employee is encouraged to contribute to their company every year.

Most of us have numerous process and work-flow improvement ideas pop into our heads at work all the time.  As Langdon Morris has written, part of innovation involves the creative tension of “seeing things as they are and things as they could be.”  Unfortunately, many people are not empowered by their employers to share their suggestions, let alone see them discussed or implemented.   This all too common situation is a tremendous waste of brainpower and resources, frustrates employees, and contributes to low moral and higher turnover.

 

Many Forms of Innovation:
At a conference on innovation, Brownell Langdrum of Draw Success (www.DrawSuccess.com) supplemented her own list of types of innovation with ideas generated by a group of chief innovation officers from companies such as Google, Mattel, and Hewlett-Packard.  A few of these are included below.   If you go to her full document, you will find that some of the descriptions are, fittingly, quite original.  Actually, the list itself could be a very useful tool for generating ideas!!

 

First, let’s look at some of forms which are perhaps less recognized as “innovation, but which relate to Quality & Productivity Clock
Improvements in internal operations:

Efficiency Innovation:

Efficiency innovation delivers ways to improve efficiency and the speed of effectiveness.  It can include internal systems and processes or ways to expedite the customer/client experience.

Financial Innovation:
This form of innovation conveys ways to increase sales, reduce costs, improve tracking of expenses, and reduce accounts receivable, along with other ways of managing finances to enhance profitability.  It also includes ideas to improve tax/audit compliance.

Process Innovation:
Process Innovation encompasses the implementation of a new or significantly improved production or delivery method.

Note: I’m a big fan of efficiency, so I believed that process improvements imply greater efficiency.  But, it was pointed out to me that changes that improve quality do not always result in greater “efficiency,” in that these can slow speed of operations down.  I think the argument can be made that improvements in quality are ultimately more efficient uses of time and effort, but for now, I yield to these as being two distinct forms of innovation.

Systems Innovations:
This form of innovation includes introducing a new infrastructure or system, which could produce new sectors, and induce major change across several areas of business.

 

Fireworks 2 And now for some of the more 
Flashy Definitions of Innovation:

Breakthrough, disruptive or radical innovation:
These forms of innovation involve launching entirely novel products or services rather than providing improved products and services along the same lines as currently marketed.  Breakthrough innovations are rare because of the risk and uncertainty, but they can deliver tremendous rewards.  They require large leaps of thought and a high-risk tolerance.

Business Model Innovation:
Business model innovation involves changing the way business is done, whether in terms of sales and distribution, marketing, pricing or any other core business strategy.

Incremental Innovation:
This is when one adds something extra to a product or service that the competition doesn't have or isn't doing.  Or, when one makes something last longer, more convenient or faster.

Marketing Innovation:
This involves development of new marketing methods with improvement in product design or packaging, product promotion, communication or advertising, pricing or distribution.

Product Innovation:
Product innovation is the introduction of a good or service that is new or substantially improved, which may include improvements in functional characteristics, technical abilities, ease of use, or any other dimension.

Service Innovation:
Service Innovation, compared to goods or product innovation or process innovation, delivers ways to improve the delivery of a service or expertise and is both interactive and information-intensive.

Technological Innovation:
This may include coming up with new technologies to solve a problem or new uses for existing technologies.  Solutions may be high-tech (i.e. computer systems) or low-tech (a better mouse trap).

 

In summary, when I use the term “innovation,”  I mean a range of ways of putting good, new ideas into action within operations, workflows, and processes as well as in the marketplace and in solving social, environmental, and economic issues.  The organizations that will survive and thrive in this rapidly changing environment welcome and apply ideas on a wide range of topics – the more the merrier!

Lightbulb full of ideas

* WikipediaSix Sigma is a business mangement strategy originally developed by Motorola, USA in 1986.  As of 2010, it is widely used in many sectors of industry, although its use is not without controversy.  It seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. 

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