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Steve Jobs: Thank you, Dreamer Extraordinaire

I am sad to have just learned of Steve Jobs' passing.  The news arrived via a friend's email that I received on my wonderful MacBook.

Screen shot 2011-10-05 at 9.17.38 PM

To watch this tribute:  http://www.wired.com/epicenter/2011/10/jobs/

 

He was the epitome of one who ceaselessly asked, "What if?" and "Why not?"  I find the quote of his below to be inspiring and moving.

At a 2005 commencement address at Stanford University, Jobs shared the philosophy that drove him.

“Your time is limited, so don’t waste it living someone else’s life,” Jobs said. “Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

 

Sweet dreams, Steve.  And thank you.

 

 

 

Dear Readers,

I promised that our next post was to be on ideas on how to foster the creative collaboration that is foundational to innovation in organizations.  I also had some other posts lined up for some logical progression.

However, my time will be very limited for the next several weeks because a U.S. government training project for our returning military personnel is calling upon my creative skills.  Imagine that!  😉 — Did I mention that I design and deliver training programs?

In the meantime, I will share a couple of articles that I find of interest that tie directly into what we're exploring together in this forum, which, in simple mathematical formulation can be summarized as:

   Curiosity Creativity
x Good Management (Respect + Support)
= GENIUS!  

(Yes, I actually made that up on the spot, and math isn't even my strong suit.  😉 )

Look for themes below that tie back to previous posts.  Again, it can all tie back to our earlier posts on the 2010 IBM CEO report on best practices for organizations that want to thrive and key points we reviewed from How to Think Like Leonardo da Vinci:

  • Einstein never squelched the innate curiosity that we all were born with.  He just loved to learn and explore; that was his primary drive.
  • He didn't grow up in a family who's main preoccupation in life was looking good and fitting in.  Modus operandi such as that does not generally foster original thinking.  Integrity does.
  • He wasn't afraid to experiment and (gasp!) fail as a means of learning what didn't work, so he could ultimately uncover what did.
  • He used "whole brain thinking" with the music; let his mind wander with daydreaming and unrelated things while his subconscious continued to problem solve; he was suspicious of the convergent "single answer" thinking encouraged in many of our schools and organizations; and, I like this one, he believed we could learn about the spiritual realities (or, for those who prefer, God) by paying attention to the world around us.  — A very worthwhile pursuit.

Namaste!  EnJOY!

 

How Einstein Got So Smart – 10 Learning Hacks
Einstein Got So SmartHow would you feel if many people thought you were the smartest person in history? How might your life be different if you actually were that intelligent? Although we often think of Albert Einstein as one of the smartest people ever, we don’t investigate what it was that made him so. People who speak highly of him often attribute his genius to some mysterious gift. They don’t believe his smarts came from a certain attitude about learning. I believe you can recreate some of his habits to get smarter and find more rewarding work.

 

 

 

 

 

 

Einstein…the Failure?

Before you get the list of Einstein’s learning habits, consider some interesting facts about his early life. These things set the stage for appreciating his educational philosophy a little more.

  • Although he worked in engineering, Einstein’s father failed at several business ventures and had to depend on relatives for support.
  • When Einstein’s father asked his son’s headmaster what profession the boy should adopt, he said, “It doesn’t matter; he’ll never make a success of anything.”
  • He failed his first admissions examination to the Swiss scientific school he wanted to attend.
  • Some family friends told Einstein’s parents, “That young man will never amount to anything because he can’t remember anything.”
  • After graduating from the university, Einstein was denied a low-level teaching position there. (Other friends in his graduating class did get teaching positions.)
  • Many scientists and professors stonewalled his requests to work for them.
  • Einstein struggled for a few years to even find decent employment and finally got work as a third-class government patent examiner.

These things represent just a taste of the irony about his early life. Looking back – in light of his eventually recognized genius – these facts even seem humorous.

10 Things Einstein Did to Get So Smart

From what I can find, no one has compiled details about how Einstein actually studied. I doubt that his true genius was even observable to the eye anyhow. The real accomplishments went on inside his mind. I suspect his brain looked no different than ours; and genetically, nothing seemed remarkable. So, to benefit from his example, we need to look as much at his character and philosophy about learning.

1) He daydreamed and contemplated
Who has the right to say what is absentmindedness and what is pure genius? What others labeled as forgetful or even spacey, Einstein knew to be some of his most insightful, creative brainstorming sessions.

2) He Rubbed Shoulders with the Best and Brightest
Especially after his reputation became known, Einstein sought out the instruction and mentorship of the smartest people in his field, like Max Planck. If he didn’t get to know these people personally, he studied their writing and research.

3) Einstein Cross-Trained
He learned to play the violin well and loved the mathematical structure of music. He used music as a “psychological safety valve” throughout his life.

4) He Trusted His Own Curiosity
One legendary story says that his father gave him a compass when he was five years old. After lengthy observation, Einstein figured out that some outside force was acting on the needle to keep it pointed in the same direction.

5) He Maintained a Deep Suspicion of Educational Authority
Too many teachers, even in our day, feel you should believe what they say because, “I said so.” While they claim that “thinking for yourself” is part of the curriculum, their own biases and the school system’s structure discourage independent thought.

6) Einstein Nourished a “Radical Inquiring Attitude”
A Chinese proverb reads, “He who asks a question is a fool for five minutes; he who does not ask a question remains a fool forever.” True learning requires exploring assumptions and other facts that many take for granted.

7) Einstein Designed His Own Curriculum
He had friends at the university take notes in class for him while he was away reading his preferred “extracurricular” books or journals on physics and mathematics.

8) He Relied on Faith to Learn
Einstein’s faith was that by inquiry and discipline you could learn things about invisible objects or phenomena. His “God” was not arbitrary and conformed to natural, discoverable laws.

9) He Avoided Preoccupation with Trivial Things in Life
How much time would Einstein spend on YouTube or Facebook if he were around today? His mind reverted consistently to “exploring and understanding the physical world.” What do you think about when you have nothing else to think about? Einstein’s discoveries didn’t come easily; they came from discipline!

10) Einstein Was an Autodicact. 
As one biographer (Ronald W. Clark) wrote, he “found his real education elsewhere, in his own time.” Schooling provided the basic building blocks of language and concepts, but Einstein’s initiative took his learning far beyond the limits of academics.

Einstein's Learning Hacks - Free Infographic
Get this high resolution graphic (pdf) on Einstein’s Learning Hacks – for free!

Read more: http://www.betterlearningbetterearning.com/posts/success-stories/84-einstein-learning-hacks.html#ixzz1UgyQkAwp

 

Photo of book splayed open with colorful drawings of trees, and buildings, clouds, an airplane, charts, people, star and sun.  Depicting the many types of ideas that people think of.

Originally posted August 2011.  Revised January 2018.

A colleague told me he hadn’t realized that when I talk about innovation I am often referring to improvements in processes, workflows, and efficiency, in addition to new product and service developments. So, let me set the record straight.

According to The Oxford American Dictionary, innovation is defined as: n. Change, alteration, revolution, upheaval, transformation, metamorphosis, breakthrough; new measures, new methods, modernization, creativity, ingenuity, inspiration….Green tree sprout off of branch

Therefore, "change" and "new methods" can be something as modest as altering the steps in verifying data to ensure greater accuracy, or ordering a piece of equipment so that fewer people need to be involved. Minor “tweaks,” collectively, can be world changing. Toyota became the largest and “most efficient” car manufacturing company in the world not based on revolutionary, head-turning Tesla-like designs (although it has certainly has had breakthrough designs of its own). What Toyota has mastered is a whole other realm of innovation:

"… Small incremental innovations [have] snowballed over time into huge improvements in productivity, efficiency and output."  

 

Improving Processes — Keeping it Simple in the Spirit of "Kaizen"

It is important not to conflate an openness and commitment to improving processes with adopting formal process improvement systems such as Lean and Six Sigma. A future blog post will provide a high-level overview Lean and Six Sigma, as well as Agile. In short (while there is some interrelationship between them) these are disciplined, multi-step methodologies for revealing and eliminating: a) waste in time, energy, and resources (Lean); b) inconsistencies in production quality (Six Sigma), and c) for speeding up development and leaning cycles (Agile). The latter, Agile, has been primarily used in software development, but many believe its use would improve the outcomes and efficiency of most projects.

There are times when these frameworks utilize creative thinking, and at others, the intense drive for speed and exact measurement can stifle it. In order to maximize the benefits of divergent thinking, depending on the stage of the cycle within any one of these methodologies, process leaders must hold fast to a commitment to balance, and ensure there is sufficient time for the creative ideation and reflection process.

Toyota has honed each of these systems to a high art. But they are viewed only as tools within their overarching approach called "Kaizen,” which is Japanese for “change for the better” or “continuous improvement.” Kaizen itself is not a specific tool, but rather, it is a mindset or value system, and a "journey."

Colorful drawing of several ants working together to place a twig to bridge a gap.With the belief that everything can be improved and performed more efficiently, and that continuous improvement is everyone's business, just as the stand-out leaders in the IBM CEO study did, Toyota requests every one of its employees to help "identify problems and then develop and implement ideas to solve [them]." (My most recent information estimates all Toyota employees contribute an average of ten improvement suggestions per year, from line-workers, to administrative assistants.)

In the spirit of Kaizen, in this article, we are referring to improving processes in its simplest form. On any given day at our work, most of us have ideas pop into our heads for how things could be more efficient or effective. Innovation management expert Langdon Morris writes that “seeing things as they are and things as they could be” is the creative tension that is foundational to innovation.

Many American companies that have adopted Lean and Six Sigma tools have fallen short of achieving the results that their Japanese counterparts have. Some ascribe this to a failure to fully understand the art of kaizen and the balance between:

  • Applying the rigorous systems of Six Sigma, and Lean
  • With taking adequate time for divergent thinking and stepping back
  • With drawing creative continuous improvement ideas from the ingenious rank-and-file humans who come to work for them every day.

Unless leaders put processes in place for employees to share their ideas, and then to vet them and experiment with those that may be viable, rhetoric aside, they are not creating innovative workplaces. The cost of not implementing these is a tremendous loss of brainpower, opportunities, and financial and human resources. Regardless of what great employee benefit programs are offered, their organizations' rates of dissatisfaction and turnover will be higher than had they engaged the talents of their employees in continuous improvement.

Other Forms of Innovation:

Now that we've explored the over-arching concept of process improvement, let's look at some other viewpoints. Brownell Langdrum of Draw Success (www.DrawSuccess.com) supplemented her own list of types of innovation with those generated by a group of chief innovation officers from companies such as Google, Mattel, and Hewlett-Packard. A few of these are included below; some overlap, and some "hairs might be getting split." But it's an interesting prompt for thinking through the various areas where we can take our questions and wonder if there might be better ways… (In looking at her full document, you will find that some of the descriptions are quite original themselves.)

Improvements in internal operations:A phot of a round gold-framed item that looks like a compass, but has the word "Quality" toward the top, and the word "Productivity" toward the bottom.

  1. Efficiency Innovation delivers ways to improve efficiency and the speed of effectiveness. It can include internal systems and processes or ways to expedite the customer/client experience.
  2. Financial Innovation conveys ways to increase sales, reduce costs, improve tracking of expenses, and reduce accounts receivable, along with other ways of managing finances to enhance profitability. It also includes ideas to improve tax/audit compliance.
  3. Process Innovation encompasses the implementation of a new or significantly improved production or delivery method.
  4. Systems Innovations includes introducing a new infrastructure or system, which could produce new sectors, and induce major change across several areas of business.

Fireworks over a bridge at nightAnd now for the Flashier forms of Innovation:

  1. Breakthrough, disruptive or radical innovation: These involve launching entirely novel products or services.  Breakthrough innovations are rare because of the risk and uncertainty, but they can deliver tremendous rewards. They require large leaps of thought and a high risk tolerance.
  2. Business Model Innovation involves changing the way business is done, whether in terms of sales and distribution, marketing, pricing or any other core business strategy.
  3. Incremental Innovation is when one adds something extra to a product or service that the competition doesn't have or isn't doing. Or, when one makes something last longer, makes it more convenient, or faster.
  4. Marketing Innovation involves development of new marketing methods with improvements in product design or packaging, product promotion, communication or advertising, pricing or distribution.
  5. Product Innovation is the introduction of a good or service that is new or substantially improved, which may include improvements in functional characteristics, technical abilities, ease of use, or any other dimension.
  6. Service Innovation: Compared to goods or product innovation or process innovation, service innovation delivers ways to improve the delivery of a service or expertise and is both interactive and information-intensive.
  7. Technological Innovation may include coming up with new technologies to solve a problem or new uses for existing technologies. Solutions may be high-tech (i.e. computer systems) or low-tech (a better mouse trap).

 

In summary, when hearing or using the term “innovation,” be aware that it often refers to simple improvements in workflows and processes. Creating environments that challenge all employees to help lead continuous improvement can result in organizational benefits that go far beyond what any one mind could ever have imagined.   

Two intersecting ripples in placid blue water.

 

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